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If your order has not shipped yet you can: add or remove products or change the shipping address & email. See below to cancel your order.

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Need to cancel your order?

If your order has not shipped yet you can cancel your order by finding the order confirmation email we sent you, clicking the button in the email to take you to the order status page & click "Cancel & Refund Order".

Contact Details

We are professional musicians so can take a little time to reply, usually within 5 working days - thank you for your patience!

EMAIL: sales@crookandstaple.com

We do not have a telephone line — email is the quickest ways to reach us.

If you are returning an item please read how to go about that here - it's nice and simple!

Business details

Crook and Staple is the trading name of Matthew Petrie, a sole trader registered in the United Kingdom.
VAT registration number: GB441266609

Our office address (not open to the public, and not a shop — please post returns rather than calling in):

Crook and Staple,
Ground Floor Office,
2 Pentwyn Close,
NP16 6UB,
UK

Our policies: Returns & Refunds · Shipping · Terms of Service · Subscriptions · Privacy · Reviews · Legal notice

78%

(1758)

16%

(364)

(89)

(24)

(17)

2252

A beautiful reed

This reed gave a really warm, clear tone and felt responsive to play.

Both reeds great

Student reeds

So far I am finding the reeds good. I am elderly so cannot manage a hard reed so it is useful to be able to get a softer one. I'll see how they last.

Not the one for me

This reed is very responsive and easy to play, definitely on the soft side of medium. For me though, I find the tone a bit on the thin side. A friend has tried the reed with the same result..

Quality product

This is my go-to choice of wire. A good balance of flexibility/strength.

Beautiful reeds

I have used Urbach reeds for 50 years and I love them . The cane is far superior to other makes . Usually come ready to blow , just slight wire adjustment.

Excellent, stable reeds

These reeds are well made and playable straight out of the box. Good attack at the bottom but also maintaining a good tone in the tenor register.

Disappointed product

Didn’t get a chance to use it as it split when soaking. The packaging was horrific and when I tried to reach out to return and have another sent, it kept me going in loops. I wanted to try this product and I’m really disappointed in the product and company. For the price, I was hoping it would be better. Will not order from here again.

Great reed.

The Alaw Reed played great straight out of the package. Good tone and the low notes popped out fantastically and easily. Upper register played well with good pitch.

Work well

Diamond stones work well to keep my reed knife sharp.

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